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An enriched shopping experience



Through our ambitious digital strategy, we are engaging with our visitors more and more each day. By getting to know them better, we are guiding them through our extensive offer of shopping, services, dining and entertainment… New openings, great deals, exclusive services and events—there is always something new in our shopping centres!

The mobile application is at the heart of an enriched customer experience in our malls.


  • All information on shops, restaurants and cinema times at your fingertips
  • A unique set of geolocated services, including:

    Smart Map: walking directions to every store, restaurant and service

    Smart Park: assistance in finding your parking space

    Live offers and events available, tailored to your taste and location
  • A rich loyalty programme with the best retail and partner offers, the best services and VIP access to exclusive events.

Technology for collaborative tenant communication

Connect app

Developed by the Group in Continental Europe, Connect allows Shopping Centre Management teams to interact directly with all tenants, employees and providers working in the shopping centre. Management teams are able to share information, such as indicators on activity levels, maintenance issues, and also live offers and events.

 

DIGITAL ACHIEVEMENTS

4.2 Mn

registered for the loyalty program (+ 42%)

7.6 Mn

followers on social networks

235,000

active users of our applications

53 Mn

visitors on the website in 2017